Recently Viewed:
Our Customers
The One & Only Bill Plemmons RV Provides You With The Finest In Customer Service!
I just completed the survey from Winnebago regarding our recent RV purchase and just wanted to take this opportunity to personally Thank You and Plemmons RV for providing us such a comfortable and good experience in our recent RV purchase.
We really appreciate you spending the time with us, listening to what we were looking for, what was important to us and then showing us an RV that you felt would meet our expectations. We also appreciate your assistance in helping us determine a price range that would be comfortable to us.
We LOVE our Winnebago. It's the first Winnebago we had ever looked at and we would not of looked at it if you had not recommended it to us.
The entire purchase and delivery process was very professional and comfortable. I really appreciated all the paperwork being sent to us prior to purchase so that we had plenty of time to review and ask any questions. The orientation into our new RV was excellent also.
It takes a good team to deliver this level of service thru the entire process.
Thank You,
The Saroka's
I would like to put in a special 'way to go' to your staff, Steve Hubbard, Chris Turner, Jim and Leo, especially to Mr. Steve Hubbard. Yesterday, August 4, 2008 my husband and I, Larry & Carla Myatt purchased a used coleman pop-up camper (1992 model). Mr. Steve Hubbard was extremely helpful in showing us how to unlatch the camper, crank it, put it together, and also helped us with the cost, working with us on with what cash we had. He also gave us useful campground promotional items and was so kind and professional. Mr. Hubbard is a wonderful asset to your business. He also informed us if we needed further help, to feel free to contact him. That I appreciate. All your staff are exceptional employees and deserve recognition.
Thanks again for everything. Am going to enjoy our 'new camper'!
Sincerely, The Myatts
We brought our new camper home on Thursday, packed it up that night, and left for Yogi Bear's Jellystone Park the next day. We had a fantastic weekend and absolutely love our new camper. We wanted to thank Steve Hubbard for working so hard with us to get us in the camper we wanted! Dave did a great job showing us around our new camper and was very patient with all of our questions! It was very nice to meet everyone else including Daisy! (the company dog). We will try and remember to send pictures every now and then! Thanks again for a great experience!!!
Sincerely,
The Plumley Family
Wilmington, NC
Steve , I purchased a 1993 cruise air motor home from you in Jan 2008 I picked up this motor home approximately a month latter I drove it 4600 miles home with only one little problem ( we lost 3 lug nuts on the back tire ) The sales person John Fry and the rest of the staff were very pleasant and professional thru all the steps of this sale . As you may not be aware of is that I made the deal for this unit using the Internet and did not see this unit till the time of pick it was all that John said it was if not better ( he did a good job and was always helpful )
As I know it is very difficult dealing with people from such a distanced ( different country ) and on a as is unit the only thing I would do different was on the inspection process I would hope that when they checked out the unit, they would give a detailed report on the unit along with the costs to repair . In this case it needed new shocks , the exhaust fixed , fuel filter changed ,air cleaner changed and a few lights changed out ( as this is not a problem at all, as I was well aware it was a as is unit and more than willing to pay all the costs to have your company do all the repairs .)
All in all we are very pleased with this deal and how we were treated.
If you have any question do not hesitate to email, or call me..
Thank you - Fontaine
On July 17th, I called your shop with a failed refrigerator unit on my 2006 adventurer. Unlike several other North Carolina Winnebago dealerships, who told me it would be 5 to 10 days before they could take me in and even look at the problem, you told me, "Come on down." In spite of your existing service load during this peak summer travel time and even with your company not being the selling dealership, they still had the problem diagnosed and parts on the way that same day ...Going above and beyond the call of duty, with a smile and positive attitude no matter what, is a rare thing these days.
Mr. Cook
Our 2001 Journey DL motorcoach was repaired at your facility the week of June 5th of this year. The RV had been hit in a parking lot by an 18 wheeler, requiring extensive body work and parts replacement. We choose Plemmons to do the repair work even though we live in Honey Book, PA, which is over 480 miles from your facility...Our confidence was not misplaced. The repair job was accomplished with quality workmanship, courtesy and promptness...We will continue to depend on Plemmons RV and if the occasion ever arises that we need to trade our RV, we certainly will choose Plemmons. Thank you.
Mr. & Mrs. McClure
I wanted to take a few minutes and let you know what a pleasurable experience I had in buying my first motorhome from Bill Plemmons RV World ...I think the people I dealt with were easy to work with, very knowledgeable and quite competent. I would work with these people again...
Mr. Brown
We wanted to take a moment to compliment you on your great staff at Bill Plemmons RV World. In February, we purchased our 6th RV from Bill Plemmons...
We truly cannot say enough good things about Tim and Jimmy. We are sure you know that you have great assets in each of these fine gentlemen. Jimmy has been very patient with us and we struggled with our decisions, especially this last one. He knew when to push and when not to. We did look at the Holiday brand, but didn't care for it or the salesperson and couldn't imagine not purchasing from Jimmy. Hopefully, for us, this is the last motorhome we will purchase because we hope to keep it forever. Our only regret is that we would not continue to work with these two guys!
There were others that we were impressed with: during the Raleigh show and in the snow, while Jimmy was at the show, David walked with us for the final set of check-offs. On the day we closed, our walk thru on the Vectra was done by Paul and it was the most informed of any of our walk-thrus. To teach old "motorhome" dogs new tricks is a big task, but Paul did.
We couldn't close this letter without saying that Russ Carroll has always been excellent. Another reason we decided to purchase the Vectra was that we knew if we had a problem we could call Russ or Shawna! Dealing with them has always been a pleasure.
We know how hard it is to find good, loyal employees. You have found that in these. Probably in all your employees, because we have never met anyone there that was not friendly.
Dyson's
Recently we experienced the service you give and realized there really are companies that go the extra mile in trying to fix a problem...The tenacity that your team exhibited in determining and fixing the problem was outstanding. We have never had as good an experience in service anywhere as we did with your firm.
-- Robert Frazier
...Your team is well trained in RV service and were certainly willing to take the extra time and effort to explain how and what was being done. After our great experience with you, we can understand why you have been in business for 55 years.
--George Carter & Judy Keesee
Just wanted to say thank you for all your help and patience and the care and concern you had in the selling and transferring our RV.
--The Laniers
The little 23' Rockwood Bayport you sold us has made its first long trip...6 days and 2500 miles. We truly love our tiny motorhome.
--Arnold & Joanie
Thanks for the extra time and effort spent with us while we were trying to find the perfect camper to meet our family needs. Your honesty and integrity made our decision to come back and finalize a purchase with you.
--The Bouiers Family
