Bill Plemmons RV World Awards

RVBusiness Names Winners of 2017 Top 50 Dealer Awards

This year’s roster of RVBusiness Top 50 Dealer Award recipients has been released this week by RVBusiness magazine and its marketing partner BJ Thompson Associates. All of those U.S. and Canadian retailers are to be publicly recognized on stage again this year at a gala Nov. 8 awards reception during the Recreation Vehicle Dealers Association International Convention/Expo co-hosted Nov. 6-10 by the U.S. Recreation Vehicle Dealers Association and RVDA of Canada at Bally’s in Las Vegas.

“We’re pleased not only with the general esteem with which a ‘Top 50’ dealer logo is now held by marketing-minded dealers and a growing array of consumers, but also as a respected benchmarking tool for participating retailers,” said RVB Publisher Sherm Goldenberg. “This whole program has developed into a rather interesting source of self-analysis for RV dealers who are prompted by the questions in a detailed application to look in the mirror at their own operations and the opportunities and issues they and the rest of the industry face – even during this current upbeat market.”

In fact, as BJ Thompson pointed out, the 10-person panel of independent industry people that met to review the applications in early September at the RV/MH Hall of Fameindicated that they were impressed at the applicants’ overall approach to a series of topics that repeatedly surfaced throughout their responses. Among them were the challenges of locating and training service technicians, an increased attention to service issues, the growing embrace of technological change, the ongoing debate over parts availability, the current push for improved PDI and product quality control, and the adoption of new advertising formats and communication tools – i.e. social media.

Here (in alphabetical order) is a rundown of this year’s honorees in an industry-wide program sponsored by Ally Financial Inc., Cummins Power Generation, Airxcel’s Dicor Corp., Dometic Corp., Freightliner Custom Chassis Corp., Lippert Components Inc., NTP-STAG, Protective Asset Protection, Truma and Wells Fargo CDF.

Singled out for their exemplary performances are five “Blue Ribbon” honorees, including Colerain Family RV, Hartville RV Center, Veurinks’ RV Center, Voyager RV Centre and Walnut Ridge Family RV Sales.

Receiving special recognition, meanwhile, will be Lazydays RV, recipient of the “Arthur J. Decio Humanitarian Award” sponsored by Ally Financial for a dealer excelling in charitable endeavors, and Manteca Trailer & Motorhome, which is to be recognized for its creative business strategies with the “Gaylord Maxwell Innovation Award” by Lippert Components Inc.

  1. Affinity RV Service, Sales & Rentals – Prescott, Ariz.
  2. Alliance Coach – Wildwood, Fla.
  3. Alpin Haus – Amsterdam, N.Y.
  4. ArrKann Trailer & RV – Edmonton, Alberta (CAN)
  5. Big Country RV – Bend, Ore.
  6. Bill Plemmons RV World – Rural Hall, N.C.

Bill Plemmons RV earns circle of excellence award

 

Winnebago Industries established the industry's first dealer excellence program in 1986 in order to recognize select dealers for excellence in customer satisfaction. To be recognized with this prestigious honor, Bill Plemmons RV was recognized for their excellence in customer satisfaction as it relates to the customers' sales and service experience.

"We are pleased to recognize Bill Plemmons RV as a circle of excellence recipient," said Winnebago Industries' general sales manager Dennis Shaw. "In receiving this prestigious award, Bill Plemmons RV has taken their place as one of the best of the best with a proven commitment to providing excellent customer service to our retail customers. We truly value our partnership with Bill Plemmons RV and congratulate them on their knowledgeable sales personnel, qualified service technicians and quality warranty and aftermarket service support for our customers."

Bill Plemmons RV has recieved many awards over the years

 
2015 Winnebago Circle of Excellence Award for Motorized
2015 Winnebago Circle of Excellence Award for Towables
2015 Top 50 Dealer Award Winner
2014 Winnebago circle of excellence (both locations)
2014 #1 Class C dealer in NC by stat surveys
2014 Winnebago 20/20 club for servicing transient customers
2014 Reader's choice 1st place winner best RV dealer by the Winston Salem journal
2014 Top 5 Blue Ribbon Dealer Award Winner
2013 Winnebago 20/20 club for servicing transient customers
2013 Jayco 5 year outstanding service award
2013 Reader's choice 1st place winner best RV dealer by the Winston Salem journal
2013 Winnebago circle of excellence
2012 Winnebago 20/20 club for servicing transient customers
2011 Winnebago 20/20 club for servicing transient customers
2011 Winnebago circle of excellence
2010 RV business top 5 blue ribbon award for excellence
2010 Winner of top 5 blue ribbon dealers award for the US & Canada. (pictured above)
2010 Winnebago PIE award winner. For most market share in region
2010 Winnebago top twenty dealer. Rural Hall and Raleigh locations
2010 Winnebago 20/20 club for servicing transient customers
2010 Winnebago circle of excellence for service customers to the highest standards
2010 KZ top 5 dealer nationally. Rural Hall location
2010 "KZ #1 dealer regionally, Rural Hall location"
2010 "KZ Top 5 realer regionally, Raleigh location"
2010 KZ Manufacturing outstanding service award
2010 Stag pars distributor top sales award
2009 RV business top 50 award for dealership excellence!
2009 Winnebago top twenty dealer. Raleigh location ranked 11th, Rural Hall location ranked 18th. Only Dealership to have two stores in the top 20.
2009 Winnebago 20/20 club for servicing transient customers
2009 Winnebago circle of excellence
2009 KZ Manufacturing outstanding service award
2008 Winnebago top twenty dealer east coast
2008 Winnebago 20/20 club for servicing transient customers
2008 Winnebago circle of excellence
2008 Stag top sales award
2007 National RVDA top quality dealer of the year (voted by other dealers & RV industry)
2007 Winnebago top twenty dealer east coast
2007 Winnebago 20/20 club for servicing transient customers
2007 Winnebago circle of excellence
2007 Gulf stream gold award for servicing customers (highest score in nation)
2007 Stag top sales award
2007 Stag lifetime value award (one of two second time winners)
2006 Winnebago top twenty dealer east coast
2006 Winnebago 20/20 club for servicing transient customers
2006 Winnebago circle of excellence
2006 Stag top sales award
2006 Gulf stream gold award for Servicing customers (highest score in nation)
2005 Winnebago circle of excellence
2005 Winnebago 20/20 club for servicing transient customers
2005 Winnebago top ten dealer east coast. Top twenty nationally
2005 Fleetwood circle of excellence customer satisfaction award
2005 Gulf Stream dealer of the year eastern region class A
2005 Stag top sales award
2004 Top top ten dealer east coast.Top twenty nationally
2004 Winnebago circle of excellence
2004 Winnebago 20/20 club for servicing transient customers
2004 Winnebago top ten dealer east coast. Top twenty nationally
2004 Fleetwood circle of excellence customer satisfaction award
2004 Stag top sales award
2003 Prowler top dealer
2003 Top ten dealer east coast. Twenty Winnebago nationally
2003 Stag lifetime value award (first one ever gave out)
2003 Winnebago circle of excellence
2003 Winnebago 20/20 club for servicing transient customers
2003 Stag top sales award
2002 #1 Hornet dealer (keystone) nationally
2002 Prowler top dealer
2002 Top ten dealer east coast. Top twenty Winnebago nationally
2002 Winnebago circle of excellence
2002 Winnebago 20/20 club for servicing transient customers
2002 Stag top award
2001 Top ten dealer east coast. Top twenty Winnebago dealer
2001 Winnebago circle of excellence
2001 Stag top sales award
2000 Prowler top dealer
2000 #1 Dutchmen dealer
2000 Top ten dealer east coast. Top twenty Winnebago Dealer
2000 Winnebago circle of excellence
2000 Winnebago 20/20 club for servicing transient customers
2000 Fleetwood circle of excellence customer satisfaction award
2000 StagParkway outstanding accessory sales achievement
1999 #1 Dutchmen dealer
1999 Top ten dealer east coast. Top twenty Winnebago dealer
1999 Winnebago circle of excellence
1999 Fleetwood circle of excellence customer satisfaction award
1999 StagParkway outstanding accessory sales achievement
1998 Fourwinds international southeast region top 10 fourwinds class C motorhome dealer
1998 #1 Dutchmen dealer
1998 Winnebago circle of excellence
1998 StagParkway outstanding accessory sales achievement
1998 Quality dealer award presented to Bill Plemmons, Inc. as an outstanding provider of quality service to retail buyers of Fleetwood recreational vehicles milestone recognition $2,500,000 Fleetwood Corporation
1997 Winnebago circle of excellence
1997 Fleetwood circle of excellence customer satisfaction award
1997 StagParkway outstanding accessory sales achievement
1996 Winnebago circle of excellence
1996 Fleetwood circle of excellence customer satisfaction award
1996 StagParkway outstanding accessory sales achievement
1995 Prowler top ten dealer
1995 #1 Dutchmen dealer
1995 Fleetwood Enterprises-Fleetwood circle of excellence
1995 Winnebago circle of excellence
1995 Fleetwood circle of excellence customer satisfaction award
1995 StagParkway outstanding accessory sales achievement
1994 #1 Dutchmen dealer
1994 Fleetwood Enterprises-Fleetwood circle of excellence
1994 StagParkway outstanding accessory sales achievement
1993 Fourwinds top 20 class C dealer nationally
1993 Fleetwood Enterprises-Fleetwood circle of excellence
1993 StagParkway outstanding accessory sales achievement
1992 Chemical Financial Corp. Recognition and appreciation of outstanding support
1992 Fleetwood Enterprises-Fleetwood circle of excellence
1992 StagParkway outstanding accessory sales achievement
1991 Jamboree by Fleetwood top 10 dealers
1990 Chemical Financial Corp.-Recognition and appreciation for outstanding performance
1990 StagParkway outstanding accessory sales achievement
1989 Prowler by Fleetwood top 10 dealer
1989 Fleetwood RV group significant contribution to our first billion dollar year
1988 Jamboree by Fleetwood top 10 dealers
1988 Prowler top ten dealer
1986 Green tree million dollar club award $1,000,000
1985 Starcraft sales achievement award
1983 Starcraft dealer excellence award
1983 Prowler top 10 dealer award
1978 Prowler certificate of appreciation for outstanding and dedicated service
1976-1977 Starcraft dealer excellence award
1974-1975 Starcraft dealer excellence award
1974 Volunteer top 5 dealer club nationally
1974 Norris top 5 dealer club nationally
1974 Midas RV top 10 dealer club nationally
1972 Smokey #1 dealer nationally
1972 Norris top 5 nationally
1972 Volunteer number 1 dealer nationally
1972 Midas RV number 1 dealer nationally
1971 Volunteer top 5 dealer club nationally
1971 Smokey top 5 dealer club nationally
1971 Norris top 10 dealer club nationally
1971 Midas RV top 10 dealer club nationally
1971 Serro Scotty dealer award top sales and service nationally
1970 Norris top 10
1968 Norris volunteer smokey top 10 dealer