Bill Plemmons RV World Awards

Bill Plemmons RV has recieved many awards over the years

RVBusiness Names Winners of 2017 Top 50 Dealer Awards

This year’s roster of RVBusiness Top 50 Dealer Award recipients has been released this week by RVBusiness magazine and its marketing partner BJ Thompson Associates. All of those U.S. and Canadian retailers are to be publicly recognized on stage again this year at a gala Nov. 8 awards reception during the Recreation Vehicle Dealers Association International Convention/Expo co-hosted Nov. 6-10 by the U.S. Recreation Vehicle Dealers Association and RVDA of Canada at Bally’s in Las Vegas.

“We’re pleased not only with the general esteem with which a ‘Top 50’ dealer logo is now held by marketing-minded dealers and a growing array of consumers, but also as a respected benchmarking tool for participating retailers,” said RVB Publisher Sherm Goldenberg. “This whole program has developed into a rather interesting source of self-analysis for RV dealers who are prompted by the questions in a detailed application to look in the mirror at their own operations and the opportunities and issues they and the rest of the industry face – even during this current upbeat market.”

In fact, as BJ Thompson pointed out, the 10-person panel of independent industry people that met to review the applications in early September at the RV/MH Hall of Fameindicated that they were impressed at the applicants’ overall approach to a series of topics that repeatedly surfaced throughout their responses. Among them were the challenges of locating and training service technicians, an increased attention to service issues, the growing embrace of technological change, the ongoing debate over parts availability, the current push for improved PDI and product quality control, and the adoption of new advertising formats and communication tools – i.e. social media.

Here (in alphabetical order) is a rundown of this year’s honorees in an industry-wide program sponsored by Ally Financial Inc., Cummins Power Generation, Airxcel’s Dicor Corp., Dometic Corp., Freightliner Custom Chassis Corp., Lippert Components Inc., NTP-STAG, Protective Asset Protection, Truma and Wells Fargo CDF.

Singled out for their exemplary performances are five “Blue Ribbon” honorees, including Colerain Family RV, Hartville RV Center, Veurinks’ RV Center, Voyager RV Centre and Walnut Ridge Family RV Sales.

Receiving special recognition, meanwhile, will be Lazydays RV, recipient of the “Arthur J. Decio Humanitarian Award” sponsored by Ally Financial for a dealer excelling in charitable endeavors, and Manteca Trailer & Motorhome, which is to be recognized for its creative business strategies with the “Gaylord Maxwell Innovation Award” by Lippert Components Inc.

1. Affinity RV Service, Sales & Rentals – Prescott, Ariz.
2. Alliance Coach – Wildwood, Fla.
3. Alpin Haus – Amsterdam, N.Y.
4. ArrKann Trailer & RV – Edmonton, Alberta (CAN)
5. Big Country RV – Bend, Ore.
6. Bill Plemmons RV World – Rural Hall, N.C.

Bill Plemmons RV earns circle of excellence award

Winnebago Industries established the industry's first dealer excellence program in 1986 in order to recognize select dealers for excellence in customer satisfaction. To be recognized with this prestigious honor, Bill Plemmons RV was recognized for their excellence in customer satisfaction as it relates to the customers' sales and service experience.

"We are pleased to recognize Bill Plemmons RV as a circle of excellence recipient," said Winnebago Industries' general sales manager Dennis Shaw. "In receiving this prestigious award, Bill Plemmons RV has taken their place as one of the best of the best with a proven commitment to providing excellent customer service to our retail customers. We truly value our partnership with Bill Plemmons RV and congratulate them on their knowledgeable sales personnel, qualified service technicians and quality warranty and aftermarket service support for our customers."